Agarwood Pendant Sweater Chain | The Perfect Blend of Nature and Elegance

Shipping

We can ship to virtually any address in the world. Orders typically dispatched within 1-3 business days. During peak times, it may take up to 3 days due to high demand. 

As a result of international policy changes, our transportation timeframes are affected to a certain extent. Standard delivery takes about 5-7 business days, with up to 10-15 during peak seasons. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Order tracking

Once your order is dispatched, you’ll receive a tracking number to monitor its journey. We provide real-time updates so you can stay informed every step of the way, ensuring your Aura5 bracelet arrives safely and swiftly, ready to elevate your aura.

Can I change or cancel my order after it has been placed?

If your order hasn’t been dispatched yet, we’ll do our best to accommodate any changes or cancellations. Please contact us as soon as possible to make adjustments.

To maintain the quality and appearance of the jewelry, avoid exposure to water, chemicals and perfumes, as these may cause oxidation or discoloration. For cleaning, gently wipe with a dry, non-abrasive soft cloth to preserve its original finish.